Ticketing by BoosterConsensus

BoosterConsensus Pay Terms of Service

Effective date: November 10, 2026
Applies to: the BoosterConsensus Pay mobile application (the "App")
Operated by: Consensus Systems LLC, a Texas limited liability company ("Company," "we," "us")

1. Agreement and scope

These Terms govern your use of the App, not just this website. By using the App, you agree to these Terms. If you do not agree, do not use the App. You must be at least 18 years old and authorized to act for the club, school, or other event organization ("Organization") whose account you use.

The App is a staff payment companion for Ticketing by BoosterConsensus. It is not a standalone ticket store or a payment account. Your Organization's accepted Ticketing by BoosterConsensus License Agreement, or applicable BoosterConsensus Club License Agreement, continues to govern its subscription, fees, and service relationship. Ticket buyers remain subject to the Buyer Terms shown at checkout and the Organization's event policies. These App Terms do not replace those agreements or change a buyer's refund rights. The applicable Organization agreement controls in the event of a conflict about that agreement's subject matter.

2. What the App does

Authorized staff create a sale in the web box office and select a registered phone. The App displays the sale's locked order information and total and uses a supported payment provider's software to collect payment through a compatible reader. Confirmed payment status returns to the web box office, where tickets, receipts, and refunds are managed.

The initial public Android release supports Square Bluetooth readers. Stripe readers, Tap to Pay on the phone, and an Apple version are not included in this release. Availability depends on compatible devices, provider requirements, your account permissions, and enabled club features. Installing the App does not by itself grant access to an Organization or enable payments.

Consensus Systems LLC supplies software. It is not the event organizer, merchant of record for the Organization's ticket sales, bank, or payment processor. The Organization is responsible for its events, sales, prices, taxes, customer service, fulfillment, and applicable refund policies. Square processes the supported card payments under its own applicable terms.

3. Account and device responsibilities

4. Taking payments safely

The App is for attended use with the customer present, not an unattended kiosk. Staff must verify the Organization, order, and full amount with the customer before starting a charge. Read the App and provider prompts, keep the App open during collection and confirmation, and never enter or store raw card details outside the provider's authorized payment flow.

A reader prompt, card tap, or local device message alone is not proof that the box-office order is paid. Confirm the completed payment and ticket status in the App and web box office. If a result is uncertain, check the existing transaction and wait for confirmation; do not start a second charge merely because confirmation is delayed.

Your Organization's connected provider account and its agreements determine processing, settlement, disputes, and provider fees. Platform fees are governed by the Organization's applicable service agreement and configuration. These Terms do not set a new fee or promise that processing fees will be returned on a refund. Initiate refunds through the supported web box-office workflow and verify their status.

The App does not support offline card acceptance in this release. Connection failures, provider restrictions, or unavailable hardware may prevent or delay payment. Do not treat an interrupted or pending transaction as a completed sale.

5. Offline demonstration

The clearly labeled offline demo is available without a staff account or reader. It is an educational walkthrough using fictional sample data, not Square's live payment interface. Demo actions do not read cards, collect money, issue tickets, write to an Organization's ledger, or create a live provider transaction. A simulated approval is not a receipt or proof of payment.

6. License and acceptable use

Subject to these Terms and your Organization's authorization, we grant you a limited, non-exclusive, non-transferable, revocable right to use the App for the Organization's legitimate operations. The App is licensed, not sold. The Company and its licensors retain their intellectual-property rights.

Do not use the App for fraud, unauthorized charges, unlawful sales, or activities prohibited by your payment provider. Do not bypass access controls, App Check, device revocation, provider restrictions, or payment verification; interfere with the service; or attempt to access another Organization's data. Do not reverse engineer or redistribute the App except to the extent applicable law expressly permits it.

7. Privacy and third-party services

The BoosterConsensus Pay Privacy Policy describes the App's information handling and deletion requests. The Ticketing by BoosterConsensus Privacy Policy and, where applicable, the BoosterConsensus Privacy Policy describe the related services' handling of personal information. These Terms are not a substitute for privacy disclosures or permission notices.

Live use involves account authentication, device registration and verification, order and transaction information, and Bluetooth/location permissions used by the payment SDK. Square handles card collection through its SDK; the App does not store raw card details. Square and Google services are subject to their own applicable terms and privacy disclosures. Review the notices and permissions presented by the App, device, and provider.

8. Availability, updates, and ending access

We may update the App, require a supported version, or suspend access for security, suspected abuse, loss of Organization authorization, provider restrictions, or breach of these Terms. Organization administrators can also disable phone payments. Uninstalling the App or losing access does not cancel an existing transaction, subscription, refund obligation, or financial record. Review outstanding transactions in the web box office and with the provider.

9. Disclaimers and liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OPERATION, COMPATIBILITY WITH EVERY DEVICE OR READER, PROVIDER APPROVAL OF A PAYMENT, OR A PARTICULAR SETTLEMENT TIME.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSES ARISING FROM USE OF THE APP, INCLUDING LOST PROFITS OR BUSINESS INTERRUPTION. Liability limits and remedies in your Organization's applicable service agreement continue to apply. Nothing in these Terms excludes rights, warranties, or liability that cannot lawfully be excluded or limited.

10. General terms

These Terms are governed by Texas law, without regard to conflict-of-law rules, except where applicable law requires otherwise. Any dispute-resolution provisions in your applicable Organization agreement remain in effect; these Terms do not create a new arbitration requirement. If a provision cannot be enforced, the remaining provisions continue to apply.

We may update these Terms by posting a revised version and effective date and providing additional notice when required by law. Your continued use after an update takes effect constitutes acceptance to the extent permitted by law. Stop using the App if you do not agree. Provisions concerning existing transactions, intellectual property, disclaimers, liability, and disputes survive termination to the extent applicable.

11. Contact

For App support or questions about these Terms, contact info@boosterconsensus.com or use the website contact form. For an event, ticket, or refund question, contact the Organization that sold the ticket.

Consensus Systems LLC
c/o Northwest Registered Agent LLC
5900 Balcones Drive, Ste. 100
Austin, TX 78731