Accessibility, Pricing & Payments Resources

Official links for anyone planning a ticketed school event — where to look, not legal advice.

Accessible seating & ADA compliance

If your event is open to the public and held at a venue covered by the ADA (most auditoriums, gyms, and stadiums are), accessible seating isn't optional — and it comes with specific ticketing rules, not just a ramp at the door:

• ADA.gov — Ticket Sales & Accessible Seating — the Department of Justice's own guidance on selling accessible-seat tickets: equal purchase channels, no price premium, companion seats, and no proof-of-disability requirement.
• U.S. Access Board — ADA Accessibility Standards — the technical design standards accessible seating locations are measured against.

When you build a reserved-seat map, mark your accessible locations as their own price level or category so they're easy to hold to these same rules across every performance — see the Seat map editor help page.

Transparent, all-in ticket pricing

Since May 12, 2025, the FTC's Rule on Unfair or Deceptive Fees requires anyone advertising a price for live-event tickets to show the total price up front — inclusive of mandatory fees — as prominently as the headline price:

• FTC — Rule on Unfair or Deceptive Fees: Frequently Asked Questions

This is also just how Ticketing by BoosterConsensus prices tickets by default — see the fee calculator on our home page and the plain-English explainer for what this means for your box office.

Payment processor support

Whether your club connects Stripe or Square, both providers publish their own current documentation faster than any third party can track it:

• Stripe — Help & Support Center
• Square — Support Center

For how connecting either one works inside Ticketing by BoosterConsensus, see the Payments help page.

Further reading

• High School Theatre, Musical & Concert Ticketing: Reserved Auditorium Seating Without Big-Box Fees
• Running a School Box Office on Event Night: Walk-Up Card Readers, Cash Drawers & Live Seat Inventory
• Reserved Seating vs. General Admission: Choosing the Right Model for a School Event
• What the FTC's All-In Ticket Pricing Rule Means for School Ticket Sales