Tickets Help Center

Upgrade to full BoosterConsensus

Your Ticketing by BoosterConsensus account is ticketing only. When your group is ready to manage members and dues, polls and votes, committees and meetings, and accounting, you can upgrade to full BoosterConsensus yourself. Your events, orders, tickets, and login stay exactly as they are.

Where to find it: your Ticketing by BoosterConsensus account → Grow with BoosterConsensus → Upgrade to full BoosterConsensus

Who can use this: your organization's club administrator, with a verified email address.

What changes

Upgrade

  1. Open Grow with BoosterConsensus and click Upgrade to full BoosterConsensus.
  2. Read what changes, then read and accept the Club & Board License Agreement and confirm the ticket fee change.
  3. Click Continue to payment method. You're taken to Stripe's secure page to save a card. You are not charged during the free trial.
  4. After the card is saved you're brought back, and the upgrade is complete.

Note: The upgrade only takes effect once your payment method is saved. If you close the card page or click back, nothing changes: you stay on your ticketing account, no trial starts, and a banner offers to Resume or Cancel the upgrade.

After you upgrade

BoosterConsensus sets up the basics for you: you become a member and the President, your Treasurer and Secretary positions are created, and your Board of Directors committee is started. A short Finish setting up your club guide then helps you set your dues and invite your officers. Everything in it can be skipped and done later from the Getting Started checklist.

Common questions

Do I need to reconnect Stripe or Square? No. Your payment connection stays as it is.

Can I go back to ticketing only? Contact us at info@boosterconsensus.com. Downgrading is handled by our team.

Will my fee change on events already on sale? The new fee applies to new orders after you upgrade.

Troubleshooting

If you see... It means... Do this
"Verify your email address…" Your email isn't verified Click the link in your welcome email, or use Resend email in your account
"Your payment method was not saved, so the upgrade was not completed." The card page was closed before saving Start the upgrade again
"Your upgrade isn't finished" You left the card page Choose Resume upgrade, or Cancel upgrade
"This club has already been upgraded." The upgrade already went through Reload the page
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