Tickets Help Center

Reports

Reports gives your treasurer and board the numbers: how much sold, how full each night is, who bought, and what to expect in your bank account.

Where to find it: Reports tab

Who can use this: anyone with Manage Ticketing (Studio)

Screenshot: the Reports tab Snapshot for a musical, showing capacity, sold, remaining, revenue, and a breakdown by performance and price level

Choose what to report on

Across the top, pick an Event and optionally a Performance, a From/To date range, and a payment Provider. Every report below uses these filters.

The reports

Tab What it shows
Snapshot Capacity, sold, held, blocked, remaining, % sold, revenue, and orders, then a breakdown by performance and by price level (reserved) or ticket type (GA)
Revenue Face revenue, fees, discounts, tax, add-ons, donations (including donor fee cover), and what buyers paid, with Day / Week / Month rollups and breakdowns by event, performance, channel, ticket type, add-on item, and price level
Patrons Every buyer with their email, channel, tickets, amount paid, and any refund. Use Export CSV for a mailing list
Promo & Comps Each code's use and discount given, plus comp grants
Tax Taxable sales, tax collected, and facility fees
Settlement Gross, fees, refunds, and net to your club, with a form to reconcile against a provider payout
Box Office Door sales by payment method and staff member, and expected cash
Saved Snapshots you saved with Save snapshot of current scope, to compare over time

Most reports have Export CSV and Export PDF buttons.

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