Tickets Help Center

Sharing and scanner access

Two buttons next to an event's name help once the event is ready:

Both popups close when you click × in the top corner, press Escape, or click outside the popup.

Where to find it: Events tab → select an event → the buttons next to the event's name

Who can use this: anyone with Manage Ticketing (Studio)

Share the event with buyers

  1. Click Get QR / Share Link.
  2. Use any of these:
    • Copy link: paste it into emails, newsletters, or social posts.
    • Download PNG: the QR code as an image for flyers and programs.
    • The QR code itself: buyers scan it with a phone camera.

Screenshot: the Get QR / Share Link popover with the QR code, event link, "Copy link," and "Download PNG"

The link opens the public event page, where buyers pick a performance. Buyers can also open a printable poster from Printable QR poster on that page. See For Ticket Buyers.

Your organization also has a page listing every event on sale, at booster-tickets.web.app/your-club-name. Open any event link and remove everything after your club's name to find it.

Scanner Access for door volunteers

This is the quickest way to get volunteers scanning. They don't need an account, an app, or a password.

  1. Click Scanner Access.
  2. Choose the Gate they'll be working at. Desk is used if you haven't set up named gates.
  3. Click Generate QR.
  4. Show the QR code to your volunteers, or click Copy link and text it to them.
  5. Each volunteer scans it, types their name, and taps Join. See Personal phone scanners.

Screenshot: the Scanner Access popover showing the gate, pairing QR code, link, and code with its expiration time

The popover also shows the pairing Code and when it expires (valid until …). Under Paired devices, you'll see each volunteer who joined.

Button What it does
Copy link Copies the join link to share by text or email
Regenerate Makes a new QR code. The old one stops working for new joins
Revoke all Signs out every phone paired to this gate
Revoke (next to a name) Signs out just that volunteer's phone

Note: A paired phone can only scan tickets in for this event. It can't sell, refund, or change anything. Still, treat the QR code like a key. Don't post it publicly, and click Revoke all after the event.

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